It took all my restraint to converse with this rude person. A front desk manager who identified herself as "Nona" told me check ins are at 6 on Sunday, pulled up a notation on her phone, and asked me if I could read. If you don't get that e-mail, and have the audacity to ask a manager for assistance you will be met with the experience I had to endure. You have a two hour wait after you check in before you can get your room keys, and that is only if you get an e-mail telling you that you may now once again line up for your room keys. Apparently the majority of their comps occur on Sundays and the staff is overwhelmed. I recently checked in on a Sunday, and it was the worst experience I have had at this resort. I have stayed at this resort for the past 5 years off and on more than a dozen times.
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